Refund policy

We are confident that you will be very pleased with the quality and design of your Ciamillo component, however, we understand that sometimes customers simply change their minds. We are here to help. If you are wishing to return your product, please follow these guidelines.

- All returns must be postmarked within 10 days of receipt and you must email us for an RMA number: The title of the email should read "RMA Number Request" and send to: lekkitech8@gmail.com

- All returns are subject to a very small restock fee only to cover the credit card processing fees because merchants no longer refund our fees when we issue refunds for returns. This fee is approx. 3-4 percent.

- Your component must be in unused condition and packaged in the original box with all accessories.

- If your component is received damaged, you must notify us within 48 hours.

- We do not accept returns on any custom orders. If the product is deemed defective in any way; however, we will absolutely replace it.

Shipping policy

We ship via USPS in most cases, but may offer UPS shipping or expedited priority shipping upon request. Please email us at lekkitech8@gmail.com for quotes.

If you live outside the continental United States, then you will be charged whatever the USPS charges us to ship your order. We do NOT up-charge shipping and only charge what we are charged. Prior to processing your order, we will show you the cost to ship to your region which can vary from 15-45 dollars for priority mail insured. Also, we do NOT collect any duties or taxes from your country, so in most cases they will collect this amount in addition to the shipping fee.